Terms & Conditions

1. Acceptance of terms

By accessing or using this website you agree to be bound by these Terms & Conditions and by our Privacy Policy. If you do not agree with them, please do not use this website.

2. About this website

This website is operated by Hei Realty & Tech (Pty) Ltd, a company registered in South Africa. It is an informational corporate website. It is not a booking system, a transaction platform or a business management application.

Bookings, payments and account management for HeiConnect take place on the HeiConnect platform, which is governed by its own separate terms of service.

3. Acceptable use

You agree not to:

• Use the website for any unlawful purpose, or in breach of any applicable law or regulation.
• Attempt to gain unauthorised access to the website, its servers or any connected system.
• Interfere with, disrupt or place an unreasonable load on the website or its infrastructure.
• Introduce viruses, malware or any other harmful code.
• Scrape, harvest or systematically extract content or contact details from the website without our written permission.
• Submit false, misleading, abusive, defamatory or unsolicited commercial content through our contact form.
• Reproduce, republish or redistribute our content for commercial purposes without our written permission.

We reserve the right to restrict or refuse access to any person who breaches these terms.

4. Intellectual property

All content on this website — including text, graphics, logos, icons, layouts, page design, software and the names "Hei Realty & Tech", "HeiConnect", "HeiStays", "HeiRent" and "HeiChat" — is the property of Hei Realty & Tech (Pty) Ltd or its licensors, and is protected by South African and international intellectual property law.

You may view, download and print pages from this website for your own personal or internal business reference. Any other use — including reproduction, modification, distribution or commercial exploitation — requires our prior written consent.

Third-party trademarks and technology names referenced on this website remain the property of their respective owners, and their use does not imply any endorsement or affiliation.

5. Products and services

Descriptions of our products and services on this website are provided for general information. They do not constitute an offer, a quotation or a binding commitment. Features described as planned or upcoming — including items shown on our roadmap — reflect current intentions and may change, be delayed or be discontinued.

Any engagement for consulting or professional services will be governed by a separate written agreement between the parties.

6. Property listings

Accommodation and rental information shown on this website — including unit descriptions, amenities, images and availability — is indicative and subject to change and to availability at the time of enquiry. Nothing on this website constitutes a lease, a booking confirmation or an offer to let. Rentals and stays are subject to a separate signed agreement and applicable house rules.

7. Third-party links

This website may link to third-party websites, including our own product platforms and social media profiles. We do not control third-party sites and are not responsible for their content, availability, security or privacy practices. Following such links is at your own risk.

8. Disclaimer

This website and its content are provided on an "as is" and "as available" basis. While we take reasonable care to keep the information accurate and current, we make no warranties or representations, express or implied, as to its accuracy, completeness, reliability or fitness for a particular purpose.

Nothing on this website constitutes professional, financial, legal or investment advice. You should obtain your own advice before acting on any information found here. We do not warrant that the website will be uninterrupted, error-free or free of harmful components.

9. Limitation of liability

To the fullest extent permitted by law, Hei Realty & Tech (Pty) Ltd, its directors, employees and agents will not be liable for any direct, indirect, incidental, special, consequential or punitive loss or damage — including loss of profit, revenue, data, business or goodwill — arising out of or in connection with your use of, or inability to use, this website.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability arising under the Consumer Protection Act 68 of 2008 where it applies.

10. Indemnity

You agree to indemnify and hold Hei Realty & Tech (Pty) Ltd harmless against any claim, loss, liability or expense arising from your breach of these terms or your unlawful use of this website.

11. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy, which forms part of these terms.

12. Changes to these terms

We may amend these terms at any time by publishing an updated version on this page. The date shown at the top of this page indicates when it was last revised. Continued use of the website after changes are published constitutes acceptance of the amended terms.

13. Governing law

These terms are governed by the laws of the Republic of South Africa. You consent to the exclusive jurisdiction of the South African courts in respect of any dispute arising from these terms or your use of this website.

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force and effect.

14. Contact us

Questions about these terms can be sent to:

• Email: info@heirealtyandtech.co.za
• Phone: +27 69 846 7092
• Location: Gauteng, South Africa

© 2026 Hei Realty & Tech (Pty) Ltd. All rights reserved.